Returns

Consumers have the right to return products within 14 days from the date of delivery. However, if the end of the withdrawal/return period falls on a holiday, the deadline is extended until the next working day.

Returns can only be made on undamaged, sealed products in the same condition as when you received them, with the original packaging/bag sealed.

We will not accept returns on products that have been opened or used (this does not apply to the outer shipping box).

To make a return, you need to send a return request to the email info@aplusomega.gr with the following information: order number, product(s) you want to return and the reason for the return.

We will then give you instructions on the return process. We will refund you within 10 working days from the day we receive the return.

Please allow 10 working days before contacting us regarding a refund.

Shipping costs are non-refundable.

Please note we do not offer exchanges or product swaps.